Returns & Exchanges
At Haverhill, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a seamless 30-day return and exchange window for all unworn apparel and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.
Package Securely
Place the items in their original packaging with all tags attached and drop off the parcel at any authorized shipping carrier location.
Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing